Survey Finds New Auto Technology Can Annoy Drivers

September 04, 2019

Alerts from new driver assist systems can be so annoying that some motorists are turning the features off, according to a new survey. The 2019 J.D. Power Tech Experience Index study also found that frustrated drivers may avoid the systems in future vehicle purchases. That's a problem for automakers who want to sell the technology and prepare people for fully automated vehicles, the company said.